• 366 Day return only applies to parts and accessories. Excludes bicycles. see 40 day test ride return policy for bicycle. 366 Day return is for exchange or store credit only.
• Refund will only be offered on bicycles within 40days of date of purchase. See 40 day test ride policy located in the help menu for full details. http://www.cyclingexpress.com/information/40-day-test-ride.aspx
Terms and Conditions
Exchange or Store credit
If a product is unsatisfactory we can offer to exchange it for another one, or alternatively, for another product of the same or lesser value. Merchandise returned for exchange or store credit must be unused and in a re-sellable condition with packaging intact and all labels etc returned with the item- we require proof of purchase in order to facilitate an exchange.
Peace of Mind
Cyclingexpress.com has a 366-day Return guarantee with proof of purchase. With the longest return policy on the web, dedicated customer service staff and express turn around times Cycling Express provides complete peace of mind. To return a product under our return policy, the product must be unused in original condition and in resalable condition unless damaged or not working.