Online Shop Services
Sales and Product Enquires:
For all sales enquires please email sales@cyclingexpress.com.
Returns:
For any product returns and warranty claims please email help@cyclingexpress.com.
Our returns information is available here.
Further Assistance:
For problems or issues please email help@cyclingexpress.com and a senior manager will ensure any necessary action is taken as quickly as possible.
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Cycling Express Concept Store *
Our Concept store is a great place to see, touch and feel the products we sell. We also offer a test ride service, which allows you to be 100% sure you’re getting the correct product for your needs.
Professional trained mechanics and sales staff are available to answer your questions and offer an excellent bike fitting service. If you would like to contact one of our Concept store staff you can either email shop@cyclingexpress.com or call (03) 9729 3277.
Even better, come in and visit us.
Concept Store Address:
1/21 Power Rd,
Bayswater, Victoria
Australia 3153
Cycling Express Concept Store Opening Hours:
(Online store is open 24 hours, 365 days per year).
* Purchases made online are unable to be picked up in store.
* Please note we have a different pricing policy in our retail store to cover the additional cost of having qualified staff to offer you the best professional advice and the opportunity to touch, feel and test ride our products. Our concept store also offers a fitting service for bicycles that are purchased in-store.
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